Frequently Asked Questions
Whether you’re new to chiropractic care or continuing your care journey, this guide provides helpful information about what to expect.
Your first visit is focused on understanding your concerns, reviewing your health history, and performing an appropriate examination to assess movement, posture, and neuromusculoskeletal function. Dr. Keri will take time to explain findings, answer questions, and discuss whether chiropractic care is appropriate for you. If care is recommended, it will be tailored to your individual needs and comfort level.
Initial visits are approximately 90 minutes to allow adequate time for evaluation, discussion, and questions.
Yes. New patients are required to complete and submit all intake forms through the patient portal at least 24 hours prior to their initial appointment. This allows time for thoughtful review and helps ensure your visit is focused on you, rather than paperwork.
Please bring any relevant imaging reports, pertinent lab reports, a list of current medications or supplements, and your insurance cards if you have Medicare. If you have questions or need assistance accessing the portal, please contact the office in advance.
Appointment length depends on the type of visit scheduled:
- Initial visits: approximately 90 minutes
- Follow-Up visits: typically 30 minutes
- Re-Evaluation visits: typically 45 minutes
We strive to provide high-quality, patient-centered care while ensuring each visit allows adequate time and attention. To support this approach, Enlighten Chiropractic is an out-of-network provider and does not directly bill insurance plans, with the exception of Medicare Part B, which is accepted as primary insurance.
If you have out-of-network chiropractic benefits, we are happy to provide a detailed receipt that you may submit to your insurance carrier for possible reimbursement.
The initial visit fee is $150, which includes:
- Initial examination: $100
- Chiropractic adjustment: $50
Payment is due at the time of service. We accept credit cards, checks, cash, and Health Savings Account (HSA) payments when permitted by your plan.
If you have questions about coverage or payment options, please feel free to contact the office. We’re happy to help clarify what to expect and support you in planning your care.
There are no specific clothing requirements. We recommend wearing comfortable clothing that allows for easy movement and access to areas that may be examined. Athletic or casual wear is ideal.
You do not need to wear a gown, and shoes may be removed during portions of the examination or treatment for comfort and safety.
Visit frequency is individualized and based on your examination findings, personal goals, and how your body responds to care. Some patients benefit from a short period of more frequent visits, while others may require less frequent care.
Recommendations are always discussed with you and may evolve over time as your symptoms improve, your comfort increases, and your preferences are taken into account.
Chiropractic care is widely utilized and focuses on evaluating and supporting neuromusculoskeletal function. Dr. Keri uses a variety of techniques, including gentle, low-force approaches, with care thoughtfully tailored to each individual.
All findings and care recommendations are discussed with you in advance, and care is provided only with your informed consent. Your comfort, understanding, and safety are prioritized at every visit, and open communication is encouraged throughout your care.
Yes! Established patients may schedule appointments online through our secure scheduling portal, where available appointment times are displayed in real time.
If your preferred day or time is unavailable, you may join the waitlist at the bottom of the scheduling page. When an appointment becomes available, you will receive an automatic notification and can book it if it fits your schedule.
If you have any questions or need assistance with scheduling, you’re always welcome to contact the office directly.